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The "A Ubisoft service is currently unavailable" error is displayed past Uplay when trying to launch a Ubisoft. Uplay is used to manage digital distribution, DRM, multiplayer, and communications for Ubisoft games and information technology's a vital function of each Ubisoft game. The error appears when trying to launch a game or to log in to Uplay on your computer.
Luckily enough, many users posted the methods they used to resolve A Ubisoft Service Is Currently Unavailable on their computers. We have provided step-by-stride instructions for these methods so make sure yous follow them advisedly and, hopefully, resolve the issue at hand!
What Causes the "A Ubisoft Service Is Currently Unavailable" Error on Windows?
In that location are quite a few different causes that can be attributed to this trouble and we highly suggest you check out the list we have prepared below. Pinpointing the correct can help y'all choose the proper troubleshooting method more quickly. Practiced luck!
- Fourth dimension and date are gear up incorrectly – Y'all need to make sure that time and date settings are properly configured on your calculator. Almost all online services rely on fourth dimension and date to be fix properly. Run across if this resolves the problem.
- A cleaved process is running – In that location is a weird name executable in ProgramData which runs each fourth dimension the game starts. Ending it may resolve the upshot as it has for many users!
- Hamachi – Users who have Hamachi installed on their reckoner reported that the trouble ceased to appear as soon as they uninstalled Hamachi.
- IPv6 – Information technology appears the trouble only appears if the IPv6 protocol is used to connect. Switching over to IPv4 tin can resolve the problem hands.
- Network issues – Issues with various network settings on your figurer tin exist resolved in several means: resetting the host's file, performing a network reset, or assigning static IP and DNS addresses.
Check the Time and Date on Your Calculator
Using Ubisoft and Uplay online services takes for granted that the time and appointment on your figurer is set correctly. This is a standard used to forbid various security issues and having these settings set up properly is something you must do. Follow the instructions below to set up up time and engagement properly on your PC!
- Open Windows 10 Settings by opening the Starting time menu and opening the Settings tool by clicking the cog icon at the lesser left corner of the Showtime card.
- Alternatively, y'all can use the Windows cardinal + I key combination to open up Settings directly. Click to open up the Time & Language section and navigate to the Date & fourth dimension tab at the left-side navigation menu.
- In the Date & Time tab, make certain that your computer's engagement and time are ready upwards correctly. If the time is not correct, yous can effort turning the Set time automatically option on or off, depending on the electric current country.
- To modify the date, under Engagement, click the dropdown card button to detect the current month in the agenda, and then click the current date.
- To change the time, under Fourth dimension, click the hour, minutes, or seconds that yous desire to modify, and then slide the values until you settle for the one correct co-ordinate to your time zone.
- When y'all take finished changing the time settings, click OK.
Alternative: People who failed to fix their outcome by tweaking the settings in this fashion can also practise information technology in Control Panel. The settings are like merely now yous can set your time to sync with the Cyberspace time.
- Open up up Control Panel by searching for information technology in the First button or by clicking the Search or the Cortana button at the left part of your taskbar (bottom left role of your screen). You can also open up information technology by using the Windows Central + R primal combination, typing "control.exe" in the Run box, and click OK to run Control Panel.
Running Command Panel - After Command Panel opens, change the view to Large or Minor icons and navigate down through the window to open the Date and Time option. From the Engagement and Fourth dimension tab, click the Modify appointment and time push button at the pinnacle and you can set information technology up hither.
- Alternatively, yous tin can cull to synchronize fourth dimension with an online time server by following these steps. Navigate to the Cyberspace Time tab in the Date and Time window and click the Change settings Cheque the box adjacent to the Synchronize with an Internet time server option and click on the Update at present push button. And so click OK, Employ, OK and close Control Panel.
Cyberspace Time Settings - Once y'all're washed with the steps higher up, the problem should be fixed.
Finish a Faulty Process in Job Manager
There is a certain broken file that runs from ProgramData. It belongs to Ubisoft simply information technology often goes decadent and prevents users from opening the utility at all. Its name is not the same for everyone but yous volition recognize it in Task Director as a string of totally unrelated letters. Follow the steps below to end this task!
Open Uplay or a Ubisoft game and wait for the screen prompting you lot to enter your credentials. The "A Ubisoft service is currently unavailable" error should appear.
- Use the Ctrl + Shift + Esc key combination by pressing the keys at the same time to open up the Chore Manager utility.
- Alternatively, you can apply the Ctrl + Alt + Del key combination and select Chore Director from the popup bluish screen which volition appear with several options. Y'all tin can also search for information technology in the Offset menu.
- Click on More details at the bottom left part of the window to expand Task Director. Stay in the Processes Ringlet down until yous reach the Background processes list and expect for a file similar in its name to the one in the photo beneath.
- Select it and choose the Stop task pick from the lower right part of the window.
- Confirm whatever dialogs which may announced when trying to end the task and cheque to encounter if you are now able to log in to Uplay on your figurer!
Uninstall Hamachi
Using Hamachi is a specific cause for some users. It'due south problematic every bit users need to choose between the two programs. Nevertheless, Uplay is more of import so you should consider uninstalling Hamachi for a while to see if the trouble is resolved. Follow the instructions below!
- Click the Start menu button and open Control Panel by searching for it. Alternatively, y'all can click on the cog icon to open settings if you are using Windows 10.
- In Command Panel, select to View as – Category at the top right corner and click on Uninstall a Program under the Programs section.
Uninstall a program in Control Panel - If y'all are using the Settings app, clicking on Apps should immediately open a list of all installed programs on your PC.
- Locate the LogMeIn Hamachi tool in Command Panel or Settings and click on Uninstall. Its uninstall wizard should open so follow the instructions to uninstall it.
Uninstalling Hamachi - Click Stop when the uninstaller completes the process and restart your computer to meet whether errors will still appear.
Disable IPv6
Disabling Net Protocol version 6 connectivity on your computer managed to resolve the problem for many users and it's an easy way to resolve the problem. This makes this method worthy and you shouldn't skip it during your troubleshooting process.
- Employ the Windows + R fundamental philharmonic which should immediately open the Run dialog box where you lot should blazon 'ncpa.cpl' in the bar and click OK to open up the Internet Connection settings item in Control Panel.
- The aforementioned process tin can also be washed past manually opening the Control Console. Switch the View by setting at the top correct section of the window to Category and click on Network and Internet at the height. Click the Network and Sharing middle button to open information technology. Try to locate the Modify adapter settings button at the left menu and click on information technology.
Running Network settings - When the Cyberspace Connection window opens, double-click on your active Network Adapter.
- And so click Backdrop and locate the Internet Protocol Version 6 entry on the list. Disable the checkbox next to this entry and click OK. Restart your computer to ostend the changes and check to see if the problem persists.
Use Static IP and DNS Addresses
By default, the IP and DNS address of your estimator alter over time. This is usually not problematic but users have reported that assigning static IP and DNS addresses to your calculator tin can help y'all resolve the "A Ubisoft service is currently unavailable" mistake on Windows. Follow the steps below to try out this method!
- Make certain you open up a Command Prompt window by searching for "cmd" or "Control Prompt" in the Kickoff carte du jour.
- Type in the control which will be displayed below and scroll down towards the network adapter which corresponds with the connection y'all are using. Take note of Default Gateway, Subnet Mask, MAC and DNS
ipconfig /all
- Subsequently that, use the Windows + R central combo which should immediately open the Run dialog box where you demand to type 'ncpa.cpl' in the bar and tap OK to open the Internet Connectedness settings item in Control Panel.
- Left-click your active network adapter and click on the Backdrop Locate the Internet Protocol Version 4 (TCP/IPv4) detail on the listing. Tap on information technology to select information technology and click the Properties button beneath.
- Stay in the General tab and switch the radio button in the Properties window to "Apply the following DNS server addresses" and use viii.8.8 and eight.8.4.4 respectively. Switch to "Use the post-obit IP address" and use the same number as the Default Gateway you took note of but alter the final digit afterwards the concluding dot so something else. Fill out other information the aforementioned as you lot took note.
Completely Reset Your Hosts File
The host's file is an important file when information technology comes to networking issues. Resettings information technology can resolve many different problems, including the "A Ubisoft service is currently unavailable" error. If for some reason, yous detect that your hosts file has been compromised or if you kickoff experiencing this problem with Origin, you can reset the file back to default by following the steps beneath.
- Navigate to the location C >> Windows >> System32 >> Drivers >> Etc past navigating to it after opening the File Explorer. First, click This PC or My Computer from the left side pane to locate and open your Local Disk C.
- If you are unable to see the Windows folder, yous may need to plough on the option that enables you to see subconscious files and folders. Click the "View" tab in File Explorer's tiptop bill of fare and click the "Subconscious items" checkbox in the Show/hide File Explorer will testify the hidden files and will remember this setting until you change it again.
- Locate the host file in the Etc folder, right-click on it, and choose to open information technology with Notepad. Use the Ctrl + A cardinal combination to select all text and click Delete or Backspace to delete information technology. Afterward that, paste the following text inside:
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to hostnames. Each # entry should be kept on an individual line. The IP address should # exist placed in the first column followed by the respective host proper noun. # The IP accost and the host proper noun should be separated by at least one # infinite. # # Additionally, comments (such equally these) may be inserted on private # lines or following the machine name denoted by a '#' symbol. # # For case: # # 102.54.94.97 rhinoceros.meridian.com # source server # 38.25.63.10 x.height.com # x client host # localhost name resolution is handled within DNS itself. # 127.0.0.ane localhost # ::1 localhost
- Click File >> Save to salvage the changes. Leave Notepad and restart your calculator. Check to encounter if the problem persists regarding Ubisoft to log in properly.
Use SFC to Browse for Missing or Corrupt System Files
Networking problems tin often exist system-related. These problems are rooted deep inside the system files and the only manner to endeavor to resolve them is by running the System File Checker (SFC). It will scan your system files for errors and possible repair or replace them. Follow the steps below to practice so!
- Search for "Command Prompt" by typing information technology either right in the Get-go menu or by pressing the search button right adjacent to information technology. Correct-click the first entry which volition popular upwards every bit a search result and select the "Run every bit administrator" context menu entry.
- Additionally, you can also use the Windows Logo Key + R key combination to bring upwardly the Run dialog box. Type in "cmd" in the dialog box which appears and use the Ctrl + Shift + Enter key combination for admin Command Prompt.
- Type in the following commands in the window and make sure you lot press Enter after typing each one. Expect for the "Operation completed successfully" bulletin as an indication that our message was successful.
sfc /scannow
- Attempt to restart your computer and cheque to see if the "A Ubisoft service is currently unavailable" error continues to appear on your computer.
Perform a Network Reset
Performing a Network Reset is yet some other elementary method of resolving this problem and it's the final ane in our list. It has worked for many users and you lot have absolutely nothing to use if you try information technology out. Follow the steps below and check to run into if the "A Ubisoft service is currently unavailable" error continues to appear on your computer.
- Open up the Run utility by using the Windows Key + R key combination on your keyboard (press these keys at the same fourth dimension. Type "ms-settings:" in the newly opened box without the quotation marks and click OK to open up the Settings tool.
- An alternative way would exist to open the Settings tool on your PC past clicking the Start card and clicking the cog icon at the bottom left part.
Opening Settings from Start menu - Likewise, you can use the Windows key + I key combination for the same upshot. Click to open the Network & Internet section and stay in the Status tab at the left side of the window.
- Scroll down until you reach the blueish Network reset button. Click it and follow the instructions which volition appear on-screen and make certain you comply with everything.
Performing a network reset - Check to run into if the same problem persists!
If none of the methods shown to a higher place have helped y'all at all, nosotros suggest y'all try and reset your IP Address as a last resort. This will allow your DHCP Server of the router to assign you lot a new IP Address. If that doesn't for you also, contact your Internet access provider and allow him know nigh your situation.
Source: https://appuals.com/how-to-fix-the-a-ubisoft-service-is-currently-unavailable-error-on-windows/
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